IT主管

Duties andResponsibilities工作职责
· Meet with hotel staff/clientsto ascertain/understand their needs and provide prompt and professionalassistance and support.
· 拜访员工和客户以确定或了解他们的需求，从而提供快速和专业的协助与支持。
· Set up and organize workstationwith designated supplies, forms, and resource materials.
· 设置并组织工作站指定的供应品，表格和资源材料。
· Understand all standard and IHGcustomized features and functions of the Hotel front office system, point ofsale system, and call accounting system, including, but not limited to systemsecurity, system reports, manager functions, system utilities and userfunctions.
· 了解以下洲际酒店集团系统所有的标准和特色功能：酒店前台系统，售货点销售系统，电话计费系统，包括但不限于系统安全、系统报告、管理功能和用戶功能。
· Establishes documents, test andcommunicates appropriate disaster recovery emergency procedures to follow whenthe hotel computer system(s) are inoperable.
· 制定、测试并传播酒店计算机系统瘫痪状态下的应急补救措施。
· Conduct “Self-Audit” ofsystems, security and emergency procedures according to the Hotel and FinancialSystem Security Manuals and materials supplied by the Regional Manager of IT.
· 按照酒店的财务系统安全管理手册要求对系统、安全性及应急措施进行自我审查。
· Conducts periodic tests andinspections to ensure all departments are complying with required procedures.
· 进行定期的测试和检查以确保所有部门符合规定的程序。
· Identify training needs andrecommend actions in order to resolve those needs.
· 确定培训需求并为解决这些需求而建议应进行的工作。
· Assist in the monitoring of allrelated hotel systems and ensure proper operation and condition.
· 协助监测所有相关的酒店系统，确保正常运转和良好状况。
· Solve and eliminate varioussoftware and hardware failures, make records, and regularly formulate systemoperation reports
· 解决排除各种软硬件故障，做好记录，定期制定系统运作报告。
· Maintain data center and backup system data
· 维护数据中心，对系统数据进行备份。
· Monitor inventory and suppliesand ensure that replenishments are ordered in a timely manner. Report shortages immediately to supervisor.
监督库存和供应平，确保及时订购补充品。应将缺货的情况立即汇报给上级领导。