Sales Executive销售主任

Familiar with the operation and application of the hotel's computer / data processing
system. Ensure the implementation and utilization of in-house software
especially the “sales and catering”, use it efficiently and maintain its
application.
熟悉酒店电脑及数据系统的运作和应用程序。确定并保持对“销售及餐饮”等酒店电脑系统软件的有效运用。
Keep well informed and well coordination about the operations especially in essential
departments (Front Office, Housekeeping, F&B, and Banquet etc.).
关注及配合好整个酒店尤其是主要运作部门对客服务（前厅部、客房部、餐饮部、宴会厅等）。
Provide after-sales service and in particular to ensure all guests complaints brought
to management’s attention and communicate with the respective departments if
necessary for proper handling. Ensure that all complaints are reviewed,
investigated and follow-up action is initiated
提供销售后服务，特别要确保必要时客户所有的投诉都被有关部门认真接受、讨论。确定所有投诉都已经过调查，并开始实施补救行动。
Closely observe matters pertaining to competition (situation, prices, services etc.)
offered on a regular basis - daily and give the updated feedback to DOS.
密切关注涉及竞争的事宜（形式、常规价格、服务等）需每日更新收集最新的准确信息并反馈给销售总监。
Promotes the hotel as often as possible through entertaining，conducting, site inspections,
presentations etc. of the hotel.
通过经常宴请、定点参观酒店、介绍酒店等活动推销酒店。
At all times, promote a positive image of the hotel in all forms of contact.
在随时随地对客发生的联系中提高酒店的正面形象。
Develop & foster close and positive rapport with the public, guests, clients and
members of the trade.
鼓励和发展同公众、旅客、客户以及商界人士之间的积极紧密关系。
Promote and sell hotel to be the most popular meeting/banquet venue while concentrating
on room sales, maximally utilize all the meeting/function rooms and achieve the
highest revenue desired and targeted.
在加强房间销售的同时，推荐酒店的会议、宴会。最大限度地利用会议及多功能厅的设最大限度地利用会议及多功能厅的设施设备，以取得所预计的最高目标。
Organize and submit weekly sales report to the DOS
组织并提交每周销售报告给销售总监。
Ensure that all new clients have no negative credit references.
确保所有新客户均无没负面信用的记录。
Ensure that all commercial reporting for department head is handled with efficiency
and accuracy, meet all dealings without excuse
确保所有提交给上司的商业报告都按要求快速准确完成。