· Booking Accuracy 预订准确性
Assist Management in increasing the Hotel’s profitability.
协助酒店管理层增加酒店的利益
Answer complaints regarding reservations and refers problems to reservation manager
回答关于预订的投诉并把问题向预订经理汇报
Work with Front Office closely to make sure clients are served with detailed attention 与前台部紧密合作,确保客人享受到最周到的服务
Check arrival list and correspondence one day in advance to ensure all booking are correct.
提前一天检查到达名单和通信以确保所有的预订都正确。
Have a positive attitude towards work, be self-disciplined and self-motivated, set a good working example for all sub-ordinates.
用积极的态度对待工作,要有自我约束力和主观能动性,要为下属树立良好的工作榜样。
Assist in daily organization of the section.
要负责本岗位的日常管理工作。
Ensure efficient handling of all reservations.
确保有效的处理所有预订。
Maintain a very good reputation for the Hotel and assist to increase the overall profitability of the Hotel.
保持酒店的良好声誉并协助酒店赢得更高的利润。
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