预定文员Reservation Clerk

1.Handles all reservation correspondence and inquiries quickly, efficiently and accurately.
准确，快速，有效地处理所有预定要求。 
2.Ensures that all reservation details are accurately entered into the computer in a timely manner.
确保所有预定信息能及时，准确地录入系统。 
3.Monitors hotel room inventory and maximising yield. 
监控房态情况，使入住率最大化。 
4.Maintains high standards for the annual Leading Quality Assurance (LQA) Mystery Guest visits. 
为每年造访的 (LQA) 神秘客人保持我们高标准的服务质量。 
5.Monitors hotel overbooking status ensuring it remains within the predetermined levels.
查看超额的定房情况，确保在规定的范围之内。 
6.Maintains trace and filing systems for all reservations. 
定期存档预定信息，维护预定系统。 
7.Maximises the room revenue of the hotel by upselling all hotel products and services. 
通过销售酒店的产品及服务，使住房受益最大化。 
8.Assists in the production of reservation reports as directe.
 协助上级做相关的统计报表。