预订主管/领班Reservations Supervisor/Captain

1.Directs and co-ordinates subordinate reservation staff to ensure that day to day operational matters are handled on time.
指挥，监督，协调属下员工确保工作能够有序地进行。
2.Handles all reservation correspondence and inquiries quickly, efficiently and accurately.
能快速，有效地处理预订要求。
3.Ensures that all reservation details are accurately entered into the computer in a timely manner.
确保所有预订信息都被规范，及时地录入系统。
4.Regularly update the database ensuring accuracy of details.
随时更新数据确保准确。
5.Ensures that contract rates and allotments in the computer are up-to-date and current.
确保合同价及保留房实时有效。
6.Monitors the hotel room inventory, maximising the yield.
监督房态，使收益最大化。
7.Monitors and controls the hotel overbooking status ensuring it remains within the predetermined levels.
监督并控制酒店超额预订，确保它在可控制的范围之内。
8.Organise and maintains trace and filling system for all reservations.
维护，更新所有预订程序。
9.Participates in monthly and weekly reports.
提供月报及周报。
10.Maximises the room revenue of the hotel by upselling all hotel products and services.
通过促销酒店的其它项目及服务，使酒店房间收益最大化。
11.To ensure all departmental reports are produced accurately and punctually and distributed to the relevant departments.
确保部门所有报表能准确，按时地提供给相关部门。
12.Coaches, counsels, trains and develops all subordinate employees.
负责培训指导属下员工