1. Complete designated cashier and closing reports in Opera system. Review shift logs/daily memo books and document pertinent information in logbooks. Process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and activating and issuing room key. Sell a room/accommodation to guests without reservations based on availability. Ensure rates match market codes and that any exceptions are documented. Ensure checks that come from outlets (e.g., Health Club, Retail Shop) are scanned and charged to room.
在酒店管理系统Opera中完成收银和结账程序,查看和记录当班所有注意事项。为客人办理入住、退房和调账等手续。确保房费和市场代码一致,如果有任何的不一致,保证有相关的解释和文件支持。确保来自商店(健身房、零售店)的水单正确录入客人账单。
2. Love the “W” brand and lifestyle, passion with the new market trend, always looking for WHAT’S NEW, WHAT’S NEXT.
热爱“W”品牌及其生活方式,总是对市场潮流十分敏感。总是寻找新的东西来领导市场。
3. Physically Active 身体健康 精力充沛
4. Good Presentation 表达能力强
5. Neat, well groomed 整洁,良好的仪容仪表
6. Integrity 正直
7. Positive 积极
8. Adaptability/Flexibility 适应/灵活
9. Stress Tolerance 抗压
10. Confident 有自信
11. Ability to work long and unusual hours
能够接受长时间及不定时工作
12. English Fluent (Oral/Written) 流利的英文表达(口头/书面)
13.Mandarin 普通话
14. Bachelor or Above 本科以上
15. At least 1year working experience in similar capabilities
一年以上相关工作经验
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