前台接待

1. Welcome Desk Agent must at all-time actively engage with guest while creating memorable experience by using empowerment. Ensure all the guests receive a personalized, friendly and efficient check-in and check-out, process all payments according to established hotel requirements and police, assisting with guest with queries and handling guest opportunities to achieve guest satisfaction.
前台接待必须在所有时间主动与客人情感联系，通过使用授权来创造一个难忘的经历，确保所有的客人得到个性化的友好的有效的入住和离店，根据酒店的要求和规定进行财务操作，协助客人解决疑问，和把握好每个机会去满足客人。
2. Love the “W” brand and lifestyle, passion with the new market trend, always looking for what’s New, What’s next.
热爱“W”品牌及其生活方式，总是对市场潮流十分敏感。总是寻找新的东西来领导市场。
3. Physical Health
身体健康
4. Physically Active
精力充沛
5. Good Presentation
表达能力强
6. Neat, well groomed
整洁，良好的仪容仪表
7. Integrity
正直
8. Positive
积极
9. Adaptability/Flexibility
适应/灵活
10. Stress Tolerance
抗压
11. Confident
有自信
12. Ability to work long and unusual hours
能够接受长时间及不定时工作
13. English Fluent (Oral/Written)
流利的英文表达（口头/书面）
14. Mandarin
普通话
15. Bachelor or Above
本科以上
16. At least 1year working experience in similar capabilities
一年以上相关工作经验