前厅部经理

Ø Good English both verbal and written.
英文口语及书写流利。
Ø Ability to express effective written and verbal communication
有效的书面和口头表达能力
Ø Excellent communicator, organizer and motivator
优异的沟通者，组织者，激励者
Ø Good team player and corporate attitude.
具备良好团队合作精神。
Ø Proficiency in role at required level.
精通级别范围内的工作。
Ø Knowledge of training procedures, methods and techniques.
具备培训的程序、方法和技巧方面的知识。
Ø Conversant with hotel/resort practices and operational procedures.
精通度假酒店的实际操作流程。
Ø Adaptive - Uses previous experience to provide effective solutions to challenges.
适应能力：运用经验在挑战面前提供有效的解决方法。
Direct, control and co-ordinate all Front Office operations to provide efficient, prompt, proactive and courteous services, thereby ensuring the hotel achieves its financial and guest satisfaction objectives.
监管，控制和协调所有前厅部运营事务，以确保提供高效，便捷，主动和礼貌的服务。同时要确保酒店最终实现让客人满意的目标。
Ø Stays current with developments in the field of Front Office, and makes appropriate suggestions and recommendations to the General Manager.
负责前厅领域的发展，并给总经理做出合理的建议和推荐。
Ø Is fully conversant with all health, safety, fire and emergency procedures.
全面熟悉健康，安全，火警和紧急事务的处理程序。
Ø Ensure that all activities are carried out honestly, ethically, and within the parameters of local Law
确保自己行为活动的诚实性，遵守当地的法律和维护社会道德行为。