Manage the lyf crew and oversee operational functions in providing excellent service standards and building the community for guests
管理lyf 团队,监督运营工作,为住客提供优质的服务标准和优化社区建设
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Ensure smooth operation and efficiency of operational departments with regular inspections
定期对各运营部门进行监查,确保运营部门的正常运行和工作效率
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Planning, controlling, and coordinating all functional events organized on property
计划,管控和协调物业组织的所有活动
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Conduct walk-throughs to confirm the building is well maintained and guest areas have an atmosphere that meets or exceeds expectations
进行巡视,以确保物业维保良好,客区有舒适的氛围以达到或超越住客的期望
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Review and update operational procedures when necessary
审核并在必要时更新运营流程
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Motivate the team to achieve operational excellence by encouraging calculated risk- taking.
通过鼓励风险度量来激励团队实现卓越运营。
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Ensure that the local legal, labor, health, and building requirements/regulations are met and maintained
确保符合并维护当地的法律、劳动、卫生和建筑要求/法规。
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Develop and establish new programs, service standards, and control procedures in response to operational needs.
开发和建立新项目、服务标准和控制程序以满足运营需求
资质要求:
Degree in Hospitality with a minimum of 2 years of experience in a supervisory position, OR a Diploma in Hospitality with at least 3-4 years of experience in the hospitality, sales or food & beverage industry, with a minimum of 2 years in a supervisory position.
酒店专业本科及以上学位,拥有2年管理经验;酒店专业大专及以上文凭,有至少3-4年的酒店行业经验,有销售或餐饮经验,其中包含2年的酒店实际管理经验。
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Comfortable working with numbers and financial functions.
对数字与财务知识具有敏锐度。
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Understanding of hospitality financial functions, including revenue management, marketing plans, and budget forecasting is a plus.
了解酒店财务管理,包括收益管理,市场营销计划,有预算管理经验者优先。
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Open-minded and forward-looking, willing to explore innovative approaches different from traditional hospitality industry practices.
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Knowledgeable and familiar with all aspects of operations is a plus
熟悉全面的运营管理知识优先。
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Tech-savvy and quick to learn new systems and technology.
对于技术方面具有优秀的理解适应能力,能够快速掌握新系统和新技术。
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Proficient in Microsoft Word, Excel, and PowerPoint.
熟练使用Word, Excel, PowerPoint。
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Excellent communication, presentation, and public relations skills.
具有出色的沟通、表达能力以及公关技巧。
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Strong written and verbal communication skills in English.
较强的英语书面和口头沟通能力。
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Demonstrates effective management and leadership abilities.
表现出高效的管理和领导能力。
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Ability to perform well under pressure.
具备良好的抗压能力。
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Possesses a pleasant, honest, hardworking, and flexible personality, and values teamwork.
高度的工作热情,极强的工作责任心,诚实的品质与灵活的适应能力,良好的团队合作精神。
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Receives and delivers constructive feedback in a proactive manner.
积极主动地接受并提供建设性的反馈。
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Highly proactive and self-motivated.
积极主动,具有上进心。
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In-depth knowledge of the local community and its offerings.
对当地lyf社区及其提供的服务有深入的了解。
工作地点:浦东张江
其他要求
- 国际联号工作经验:优先
- 国内管理公司经验:优先
- 年龄要求:28-35岁
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