Life Guard 救生员

· Sign in for attendance in full uniform, uniform must be cleaned and presentable.
· 身着全套制服签到，制服应干净整洁。
· Assist to supervisor and supervise the department operation.
· 协助主管并监督日常工作。
· Supervise and delegate duties to all staff within the job scope and to prepare their work schedules.
准备员工工作计划，在职责范围内管理并委派工作给员工。
· Handle all complaints and requests immediately and tactfully. Make sure the guests are satisfied with the service before they leave the hotel. Request assistance from supervisor if complaints and requests cannot be handled.
· 迅速巧妙地处理客人的投诉和要求，确保客人离开酒店前对酒店提供的服务感到满意，如果无法妥善处理客人的投诉和要求应请求主管的帮助。
· Should be alert and attendant while guest are swimming. Should not live the guest in any case alone.
· 客人游泳时提防并注意客人的安全，任何情况下不能把客人单独留在游泳池。
· Should inform immediately to management in case of any incident occur around swimming pool.
· 泳池范围内发生任何突发事件要立即通知管理层。
· Make sure that guest should be saved if he/she is drowning or face any trouble.
· 在客人遇到麻烦时确保他/她的安全。
· Should be able to provide first aid to guest . Should call for emergency help immediately.
· 给客人提供急救服务并立即拨打紧急救助电话。
· Conduct daily inspections of swimming pool.
· 每日检查游泳池。
· Make sure that swimming pool are hygienically cleaned.
· 确保对游泳池进行消毒清洁。
· Maintain a daily logbook where it should record all necessary follow-ups for the next shift. Note in logbook all complaints unusual activities and attitude of the Leisure Club staffs for the information of recreation manager / supervisor.
· 保管每日信息本并记录下一班应跟办的事项，客人投诉，不寻常的行为，以供康乐经理/康乐主管参考。
· Report all maintenance to the Engineering Dept. and check maintenance work to be done or not.
· 向工程部汇报所有维修问题并检查维修是否已经完成。
· Control consumption of Guest supplies/amenities and sees to the adequate stocking of cleaning supplies.
· 控制客用品消耗，检查清洁用品是否有足够存量。
· Must be thoroughly familiar with the duties of every employee in his area.
· 必须非常熟悉每个员工所负责区域的工作职责。
· Report any malfunctioning of equipment to Superior.
· 向上级报告所有机器设备故障。
· Perform common duties and other duties as assigned by Management.
· 执行其它由管理层分派的工作。