Creator 调酒师

1. Co-ordinate the day-to-day operations of the Bar and Wine Programs to obtain maximum profit and maximum guest satisfaction.
协助酒吧及葡萄酒项目的每日运作从而使利润和宾客满意度最大化。
2. Maintain and continuously improve in wine sales.
持续地保持并提高酒水的销量。
3. Minimize cost wherever possible without compromising on quality.
保证质量的同时尽量使成本最小化。
4. Minimize wastage on food and beverage by close monitoring and enforcing standard operating Procedures.
通过严密监测和严格执行标准化操作流程以最大限度降低食物和酒水的浪费。
5. Take and maintain inventories of all beverages including wine, liquor, champagne, etc.
盘点并保持充足的酒水库存包括葡萄酒、烈酒和香槟等。
6. Ensure all products arrived in good condition; Return to vendor in case of corked/ spoiled wine.
确保所有物品被送达时完整无损；如损坏或变质及时退还供应商。
7. Maintain strong and up-to-date knowledge of local and international wine development.
全面实时了解本土以及国际葡萄酒发展趋势。
8. Properly store wines at the correct temperature and location.
在准确的温度和地点存放红酒。
9. Entertain customers and provide suggested pairings of wine and food.
招待宾客并提供建议性的酒水食物搭配。
10. Assist in creating the wine menu and beverage list.
协助制作酒单和饮品单。
11. Organize and promote wine tasting events and wine specials.
组织和推广试酒活动及特别推荐。
12. Train fellow Lounge staff in wine knowledge.
培训酒廊员工酒水知识。
13. Greet guest and introduce yourself to all guests as the sommelier of the restaurant.
问候宾客并以品酒师身份向宾客介绍自己。
14. Serve food and drinks to guests in the bar area; up-sell whenever appropriate.
在酒吧区域协助为宾客提供食物和酒水；适时推销。
15. Perform pre and post shift side work such as:
执行并完成开档收档任务， 比如：
a) Stock service station.
服务台准备就绪。
b) Fold cocktail napkins.
鸡尾酒口布折叠完毕。
c) Prepare bar snacks.
吧台佐食准备完毕。
16. Achieve courteous and effective service by ensuring:
确保做到如下几点以提供高效谦恭的服务：
a) Food and drink orders are taken and processed accurately in a timely manner.
及时并准确无误地帮助宾客点单及用餐。
b) Trays and tray jacks are effectively used.
有效地利用托盘和托盘支架。
c) Payments are handled accurately .
准确处理宾客的付款。
d) Tables are cleaned and re-set quickly.
及时清理餐桌并及时翻台。
e) Bar is clean at all times.
吧台始终保持干净。
17. Assist bartenders in preparation of food and drinks and set up.
协助吧员准备充分的食物酒水及摆台。
18. Attend daily briefings, Food & Beverage meetings and other meetings as needed.
参加每日例会，餐饮部例会和其他需要参加的会议。
19. Attend other meetings as required by the administrative calendar.
参加其他行政日历安排的会议。
20. Notify management in the case of excessive alcohol consumption.
当有个别宾客过度饮酒时及时告知管理层。
21. Assist with food and beverage service, when necessary.
适时协助餐饮服务。
22. Maintain detailed knowledge of menu, including daily special.
熟悉菜单和每日特供。
23. Maintain current information on all general activities of the hotel.
了解当前酒店所有活动信息。
24. Ensure all special requests are accommodated while abiding to hotels policies.
在遵循酒店管理政策的前提下确保宾客的每一项特殊要求得到实现。
25. Familiarize with reservations of the day; Identity any special occasions, VIPs or repeat guests.
熟知每日预订，能够鉴别任何特殊活动、贵宾和常客。
26. Ensure the safe handling, use and storage of all equipment used within the department, providing
staff training in breakage prevention, so as to minimize the breakage of equipment in the department to an absolute minimum.
确保正确处理、使用和存储餐厅设备，为员工提供破损预防培训以使破损率最小化。
27. Ensure all food and drinks are prepared and served in a safe and sanitary manner in line with the Food Safety Management System.
确保所有食品和饮料准备、服务的方式，都安全卫生并符合集团的食品安全管理系统的标准。
28. Ensure compliance with Hotels Risk Management Policy.
确保遵守酒店的风险管理政策。
29. Ensure compliance with Hotels Environmental Policy.
确保遵守酒店的环境政策。
30. Take part in required events that support the local community.
参加并支持当地的社区活动。