水疗及健身中心接待员 Guest Service Officer-Health Club and Spa

Delivers the brand promise and provide exceptional guest service at all times.
始终保持品牌承诺并提供优越的宾客服务。
Assist guests with treatment and activity planning and escort VIP guests to the therapy rooms.
协助客人制定水疗和健身计划并亲自带领贵宾至按摩房间。
Ensure a speedy telephone and message service at all times for guests as per brand standards.
确保根据品牌要求为客人提供迅速的电话和信息服务。
Be familiar with product knowledge of Spa & Hotel Fitness Centre.
熟悉所有水疗及酒店健身中心的产品知识。
To be completely familiar with all Spa and Fitness Centre facility opening and closing hours as well as product and services offered.
熟知营运时间和服务设施设施及服务项目。
Answers all general inquiries pertaining to the hotel and the various services offered.
解答与酒店或服务相关的问题。