EBC Manager 宴会预定中心经理

【岗位职责】
1. Responsible for identifying, developing, and managing accounts within specific segments,markets, or geographical territories on behalf of hotel.
代表酒店负责确立、发展及管理不同区域、市场及地域的客户。
2. Maintains or increases current account production for group,transient, and catering business. Manages larger accounts or special markets. achieving individually rooms and hotel Catering & F&B sales objectives.
维持及增长客户团队、散客及宴会的产量。管理重要大客户或指定市场。负责实现自己的市场部分的客房和餐饮，宴会目标。
3. Developsand maintains knowledge of market trends, competition and customers.
发展和维系市场趋势，竞争对手和客户知识。
4. Responsible for exceeding hotel rooms and F&B revenue target.
负责完成个人客房及宴会,餐饮的收入目标。
5. Manages larger, focus accounts or special segments.
管理重要客户或者重点区域。
6. Identifies new or existing markets/accounts that meet property sales strategy.
开发适合酒店战略需要的新客户或市场。
7. Understands or is familiar with the fundamentals of assigned accounts.
了解熟悉客户的背景。
8. Develops a sales plan to generate business from identified markets/accounts.
制定销售计划，从所负责客户及市场中获得生意。
9. Determines the account’s needs, Marriott’s objectives, and marketing activities of each assigned market/account.
确认客户的需求、万豪的目标，以及细分市场/客户的战略。
10. Ensure every RFP is handled with utmost urgency and responded timely.
确保所有RFP能够得到及时并有效的回复。
11. Continuously communicates the benefits of the hotel to the customer.
将酒店所提供所拥有的价值传达给客户。
【岗位要求】
1. Similar work experience in high-end property developer is preferred.
高端酒店相近工作经验。
2. Strong overall sales skills.
出色的销售技巧。
3. Understanding of hotel(s) business mix needs of transient, group and catering business.
理解适合酒店需要的散客、团队及宴会的生意。
4. Self-confidence, energy and enthusiasm.
自信、精力旺盛及热情。
5. Ability to present ideas, expectations and information in a concise, well-organized manner.
良好的表达及组织能力。
6. Excellent interpersonal conflict management skills.
出色的人际交往能力。
7. Software knowledge.
电脑软件应用知识。
8. Sales systems knowledge.
销售系统知识。
9. Understanding and achievement of team and individual goals.
清楚及达成个人及团体目标。
10. Effective time management skills.
高效的时间管理能力。
11. Understanding of sales strategies and account profitability.
清楚销售策略及客户利润较优化。
12. Demonstrated customer development and relationship management skills.
客户发展及关系管理能力。