Chief Engineer/Engineer Manager 总工程师/工程经理

1. Oversees and manages the daily operations of the Engineering department and ensures that all team members comply with service standards, departmental policies and operating procedures set by the hotel.
监督并管理工程部日常运营，确保全体员工严格遵守酒店服务标准、部门制度及操作流程。
2. Develops and implements energy conservation program for the entire building.
制定并执行酒店整体节能降耗方案。
3. Ensures that all projects are completed according to the necessary specifications and are completed on time.
确保所有工程项目按技术规范、按时完工。
4. Evaluates requisitions for purchase to see if they are necessary.
审核采购申请，评估采购必要性。
5. Develops and implement solutions to day‑to‑day operating problems of engineering; refers major problems to superior.
制定并落实工程部日常运营问题解决方案，重大问题上报上级管理层。
6. Coordinates with departments concerned regarding the repair, maintenance, installation or fabrication of engineering works.
与相关部门协调工程维修、保养、安装及定制施工事宜。
7. Coordinates with outside electric utility company regarding electricity billing demand and other requirements.
对接外部供电单位，协调电费、用电负荷及其他相关事宜。
8. Conducts as assigned by superior, special studies on operating areas to reduce cost,improve methods and techniques, or simplify work actives.
根据上级安排，针对运营环节开展专项调研，实现降本增效、优化技术工艺、简化作业流程。
9. Responsible for proper operation of physical plant and all engineering facilities of the entire property in accordance with established policies and procedures, maintenance program and operation schedule.
依据既定制度、维保计划及运营排期，负责酒店所有建筑设施及工程设备的正常运行。
10. Responsible for keeping accurate operating logs according to established policy and procedure. Distributes assignment of repair and maintenance work with proper work deployment.
按制度规范准确填写设备运行日志，合理统筹、分配维修保养工作。
11. Resolves any issue or damages and breakdowns within working areas and the hotel to ensure a defect‑free facilities and service amenities provided. Denotes all backside of work orders, making remarks on reasons for breakdowns/replacements and ensures proper follow‑up until completion.
处理酒店及工作区域内的各类设施损坏、故障问题，保障设施配套完好；在维修工单背面备注故障 / 更换原因，全程跟进直至问题闭环。
12. Assists the Director of Engineering by reporting inoperative equipment, progress of work, possible delays, job performance, interest,discipline and progress discrepancy of team members.
协助工程总监，上报故障设备、工作进度、潜在延误，以及员工工作表现、积极性、纪律及进度偏差情况。
13. Recognizes the importance of LQA and Forbes standards to ensure strict compliance as to deliver stellar audit performance.
充分重视 LQA 及福布斯服务标准，严格对标执行，保障质检表现优异。
14. Ensure all team members recognizes the importance of LQA and Forbes standards as to deliver excellent audit and service performance.
确保全体员工重视 LQA 及福布斯标准，实现优质的质检与服务表现。
15. Responsible for order and cleanliness of engineering areas throughout the Hotel.
负责酒店所有工程区域的整洁与规范管理。
16. Foster a positive working environment for all team members and check in regularly to ensure team members satisfaction and maintain strong working relationships within the team. Give praises and encouragements for good performances.
营造积极的团队工作氛围，定期沟通提升员工满意度，维系良好团队关系；对优秀表现予以表彰鼓励。
17. Maintains strong working relationships with other departments to ensure effective communications for operational issues, serves as a role model for inter‑departmental collaboration and support.
与其他部门保持良好协作关系，保障运营事项高效沟通，树立跨部门协作标杆。
18. Empower team members to take ownership and responsibility in going beyond to exceed guest expectations. Delegate responsibility and expect accountability and regular feedback.
赋能员工主动担当，超越宾客预期；合理授权，明确责任，定期收集工作反馈。
19. Monitor performances team members and provide effective performance feedback for improvements, recognition and performance appraisal as due.
监督员工工作表现，及时给予绩效反馈，开展激励表彰及绩效考核。
20. Mentor and guide individual team members’ growth and identify short to long‑term goals to achieve and ensure high colleague engagement and welfare.
指导员工个人成长，制定长短期职业目标，提升员工敬业度与幸福感。
21. Review, monitor and control monthly departmental expense support the higher management in Engineering Division budget and forecast report. Provide suggestions and strategies to increase departmental profit generation abilities.
审核、监控并管控部门月度费用，协助高层完成工程部预算及预测报表，制定策略提升部门创收能力。
22. Implement department project initiatives to ensure continuous improvement and upscaling of both department operations and team members’ performance.
落地部门专项项目，持续优化部门运营及员工绩效水平。