Manages housekeeping functions and staff to ensure property guest rooms, public space and employee areas are clean and well maintained. Areas of responsibility include Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with team to successfully execute all housekeeping operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed.
管理客房部门和员工,确保酒店客房、公共空间和员工区域的清洁和良好维护。职责范围包括客房服务,娱乐/健康俱乐部,如果适用,洗衣。指导并与团队合作,成功地执行所有的内务工作。努力不断提高客人和员工的满意度,最大限度地提高部门的财务绩效。确保遵守标准和程序。
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