§ To work with the Director of Events to ensure all Hyatt Events Standardsrelating to Events are fully implemented.
与会议宴会总监一起确保全面实施所有与会议宴会相关的凯悦会议宴会标准。
§ To work with the Director of Events to ensure applicable Hyatt EventsStandards relating to Human Resources are fully implemented.
与会议宴会总监一起确保全面实施与人力资源相关的凯悦会议宴会标准。
§ To work with the Director of Events to ensure all members of the EventsDepartment fully and correctly use Envision.
与会议宴会总监一起确保会议宴会销售部的所有成员完全、正确地使用Envision。
§ To maintain complete records of all sales agreements, contracts andquotes for the hotel as per Hyatt’s Policies & Procedures.
根据凯悦的政策和程序维护酒店的全部销售协议、合同和报价记录。
§ To work with the Director of Events to ensure that all hotel, companyand local rules, policies and regulations relating to financial record keeping,money handling and licensing are adhered to, including the timely and accuratereporting of financial information.
与会议宴会总监一起确保遵守所有与财务记录维护、资金处理和授权相关的酒店、公司和地方章程、政策和法规,包括及时准确地报告财务信息。
与您的会议宴会销售团队一起负责将所有电话询价转变成直接收入。
§ To ensure only senior members of the Event Sales Team, includingyourself, answer incoming telephone enquiries and phone back emailed enquirieswithin two hours of receipt.
确保只有会议宴会销售团队的高级成员(包括您自己)接受客户的电话询价并在收到电邮询问后的两小时内及时打电话回复客户。
§ Where required, tohandle last minute leads from enquiry to conversion to the day of the event.
如果需要,处理紧急的电话询价,转换为会议宴会当天的直接收入。
§ To overseetelemarketing activities to identify new business opportunities.
监督电话销售活动,以发现新的商业机会。
§ To ensure allemployees follow the Hyatt Standards in relation to the conversion of Eventsleads.
确保所有职员遵守与将会议宴会电话询价转换为直接收入相关的凯悦标准。
§ To monitor allemployees to ensure they deliver the brand promise and provide exceptionalclient service at all times.
监督所有成员,确保他们始终履行品牌承诺,并提供优越的客户服务。
§ To ensure employeesprovide courteous and professional service to our internal customers in otherdepartments.
确保所有职员为其它部门的内部客户提供礼貌专业的服务。
§ To ensure thedepartment’s workload is distributed in such a way that each Events clientreceives prompt, caring and highly personalised service.
确保部门的工作分配方式使得各会议宴会客户均可获得及时、贴心和高度个人化的服务。
其他要求
- 国际联号工作经验:优先
- 语言要求:英语-良好
- 计算机能力:良好
举报该职位