销售经理 Sales Manager -Leisure

Operational
营运管理
- Ensures professionalSales Calls using Hyatt’s Consultative Selling principles and SMART Sellingphilosophies.
确保拜访客人的专业性：运用凯悦的顾问式销售原则和市场营销分析报表工具理念。
- Carefully plans SalesCalls into defined objectives.
根据既定的目标来计划拜访客人。
- Maintains a detailedknowledge of hotel facilities, features and services.
保持对酒店的设施设备，特征和服务有具体的了解。
- Conducts extensivecompetitor researches and maintains excellent Product Knowledge of the Hotel.
对竞争对手进行密集的调查，对其酒店产品知识有这透彻的了解。
- Ensures systematicallyand efficiently calls on allocated Accounts within location and reportsfindings and opportunities to the Associate Director of Sales.
系统而有效地拜访现有的和潜在的范围之内的客户，把所得的发现和机会整合成报表并上交给销售部副总监。
- Pre-qualifies and targetsprospects, utilising Opera database and develops appropriate and effectivesales solicitation strategies to increase hotel’s market share.
预先调查并设定主要目标，利用Opera数据库去制定适合而有效的销售策略，从而扩大酒店的市场份额。
- Ensures a high levelof exposure for hotel through direct sales solicitation of telephone contactand written communications.
通过直接的销售电话接触或书信沟通，维持酒店高度的公众知名度。
- Professionallyconducts routine telemarketing activities to identify new businessopportunities.
专业地进行日常电话销售，寻求并确定新的生意机会。
- Meets and greets VIPguests upon arrival/ departure.
欢迎欢送贵宾。
- Plans and makes Salestrips to the parties concerned which is our current and potential clientele toexplore new business opportunities.
计划并执行对现有的和潜在的客户的拜访，开发新的宴会商机。
- Entertains andconducts hotel inspections to relevant representatives / delegates wheneverrequired.
有需要时，宴请或带相关公司的代表或政府官员参观酒店。
- Establishes strongcontacts to source for information with regards to planned and upcomingfunctions / events.
建立强大的联系信息库，以便获取关于各种计划好的将要举行的活动/宴会的信息。
- Implements all salesaction plans related to responsibility areas as outlined in the Marketing plan.
根据年度市场营销计划上标明的个人负责区域来执行销售活动计划。
- Achieves the monthlyand annual personal target and the corporate segment target room nightproduction and room revenue.
完成每月和年度个人目标、公司客户房晚数和客房收入指标。
- Liaises and worksclosely with the related operation departments ensuring guests requests andexpectations are being met.
与相关的运营部门保持良好的协调和合作关系，确保满足客人的要求和期望。
Administration
行政
- Assists with thedevelopment, maintenance and update of a detailed Department Operations Manualthat reflects Policies & Procedures, work processes and standards ofperformance within the Division. Ensuresannual review to accurately reflect any changes.
以总部门的相关政策程序和标准为指导，协助建立并维护部门具体的执行手册。对手册进行年度回顾确保它的时效性。
- Assists with thepreparation of the annual Marketing Business Plan ensuring DivisionalObjectives fully address business objectives of the Hotel and needs ofemployees.
协助营销年度预算的准备，确保总部门的目标与酒店年度预算目标和员工需求相一致。
- Assists with thepreparation and regular update of the Marketing Departmental Budget in closecooperation with the Director of Sales and Associate Director of Sales,ensuring targets are met and costs are effectively controlled.
与销售总监/副总监紧密合作，协助市场营销部预算的制定和定期的更新，确保目标达到的同时成本也处于有效的控制之下。
- Ensures that anefficient and accurate filing system, both manually as well as electronicallyis maintained at all times (Envision).
确保一个有效且准确的手动和电子文件归档系统（Envision系统）。
- Maintains complete andsupported records of all Sales Agreements, Contracts and Quotations for theHotel.
管理好所有完整和附属的酒店销售协议书、合同和报价书的归档。
- Establishes anefficient trace File to ensure that all business booked is properly tracked.
建立有效的跟进文件记录，确保所有的交易都有据可循。
- Provides accuratereporting of Group business booked to the Sales Coordinator for monthlyconsolidation.
为销售协理提供每月团队生意报告所需的确切相关信息。