§ 经常亲自证实宴会和会议客人得到的是最好的服务。
Personally and frequently verifies that guests at conferences and banquets are receiving the best possible service.
§ 在宴会厅和会议室区域花时间巡视(高峰时段)以确保员工很好地管理宴会区域并使各个宴会达到最佳满意度。
Spends time at conferences and banquets (during peak periods) to ensure that they are managed well by the respective Associateand functions to the fullest expectations.
§ 协助餐饮部年度经营计划的准备工作,确保部门目标充分满足酒店的营业目标和员工需求。
Assists with the preparation of the annual Food and Beverage Business Plan ensuring Divisional Objectives fully address business objectives of the hotel and needs of associates.
§ 与餐饮总监密切配合,协助准备和定期更新会议宴会服务部的部门预算,以确保完成经营目标并有效控制成本。
Assists with the preparation and regular update of the Event Service Departmental Budget, in close cooperation with the EAM -Food and Beverage ensuring targets are met and costs are effectively controlled.
§ 对于客户调查结果做出回应并落实相应的改善措施。
Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented.
§ 帮助会议宴会部提出富有创意的建议和想法。
Assists the Events department Sales team with creative suggestions and ideas.
§ 监督和协助所有会议宴会服务部员工的聘用和筛选。在招聘时遵循酒店指示,在筛选员工时以能力为基础进行选择。
Oversees and assists in the recruitment and selection of all Event Service associates. Adheres to hotel guidelines when recruiting and uses a competency-based approach to selecting associate
为了吸引和留住优秀的人才,为员工打造无与伦比的体验,深圳柏悦酒店将为你提供以下全面的福利方案。
薪资:
1.提供具有市场竞争力的薪酬
2.年度调薪
3.绩效激励/奖金
福利:
1.10天起带薪年假,工作每满一年增加多一天
2.每年全球凯悦酒店免费住房12晚
3.免费提供设施完备,拎包即可入住的员工宿舍
4.免费提供制服及洗涤
5.HyCare员工认可奖励项目
职业发展:
1.全球凯悦旗下酒店调动机会
2.国内/海外交流培训项目
3.凯悦在线学习平台“My Learning”
4.凯悦职业发展进修项目、全方位的服务技能及领导力培训课程
身心健康:
1.丰富多彩的员工活动及节日福利
2.周期性组织运动俱乐部活动
3.免费使用专业心理健康软件
4.自选补充健康福利保险计划
其他要求
- 国际联号工作经验:优先
- 语言要求:英语-精通
- 计算机能力:熟练
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