运作经理 Operation Manager

FinancialReturns:财务回报：
· Keysrevenue journal and distributes to Outlet Mangers and management.
编制收入报告，然后分发给餐厅经理和管理层。
· To check all Daily Food &Beverage Revenue and front office revenue all revenue must be in accordancewith Finance Policy.
审核每天的餐饮收入和前台收入,所有收入必须遵循财务制度。
· Ensurepromotion related system set up must be in accordance with Finance Policy.
确保酒店所有的促销时系统的设置符合财务制度。
· Toprepare monthly Duty Meal Report and ENT Report at end of month. Report the ENT over $250 to management.
完成每月的餐费及招待费报表，并将金额超250美金的单独报告。 .
· Prepare management report formonth end analysis and provide documentation for credit meeting.
完成每月关账报表的制作，并准备和组织召开信贷会。
· Reviewall rebates and miscellaneous charges are supported by documentation detailingthe charges. All rebate credits must bein accordance with Finance Policy.
确保所有折扣和杂费项目均附有相关单据列明具体收费项目。所有折扣应遵循财务制度。
· Ensuresthat programs involving coupons, certificates, and vouchers are adequatelycontrolled and safeguards are in place.
对所有涉及优惠券，证书和凭单的活动均应妥善管理，施行安全措施。。
· Controlsdockets used in all outlets, maintaining correct sequence used at all times,accounting for dockets and making sure cancelled dockets are recordedaccordingly.
管理餐厅使用的收据，确保收据号的连贯性，登记收据，取消的收据均记录在案。
· Auditsdaily collection of the General Cashiers Summary against the bank in slip.
审核每日总出纳的汇总表与存款单是否一致。
· Workswith General Cashier to check all float totals regularly and keeps control onregisters in outlets.
与总出纳一起定期检查备用金总额，并保存各餐厅收款机记录
· Monitor and pursue collection of overdue accounts. report to FC
监控所有逾期的账户，并报告至财务总监
· Reconcilesrevenues on a daily basis via back up page.
核对每日收入是否与备份相符。
People:员工团队：
· Keysrevenue journal and distributes to management.
编制收入报告，然后分发给管理层。
· Works with Superior on manpower planning and management needs.
与上级一起制定运作部门人力规划和管理需求。
· Ensures that IHG policies are followed andobeyed.
确保遵守洲际的会计准则。
· Pay attention to the careerdevelopment of employees, lead them to achieve their work goals, and give themsupport.
重视员工职业发展，带领员工完成工作目标，并给予其支持。
· Activelyparticipate in the training and related staff activities arranged by thedepartment and hotel.
积极参与部门与酒店安排的培训及相关员工活动。
GuestExperience:宾客体验：
· Conductsmonthly inspections and tests to ensure all departments are complying withrequired procedures
进行月度检查和测试，确保所有部门按照要求遵守相关的工作规程。
· Ensurepromotion related system set up must be in accordance with Finance Policy.
确保酒店所有的促销时系统的设置符合财务制度。
ResponsibleBusiness:企业责任：
· The special requirements of the monitoring teamand the meeting need to comply with the credit policy to ensure that thedeposit is collected in full and recorded accurately.
监控团队和会议的特殊要求 ，需遵守信贷政策，确保入账准确。
· Invoice management to ensure that all invoices are matched with revenue.
确保酒店每一张发票均和收入匹配。
· Checkall OTA commission on time and initiate payment in time.
及时核对所有OTA佣金，并发起付款。
· Performother duties as assigned by superior.
履行上级分派的其他职责。