会务统筹总监(储备)

· Handlessite inspections (within and for outside catering) with potential clients whenrequired.
· 处理在需要的时候与潜在客户的酒店视察（宴会内外)。
· Representsthe hotel during meetings, cocktails and dinner parties with potential clientsand sells the best possible service and the highest revenue in the interest ofthe hotels as well as the client.
· 在具有潜在客户的会议、鸡尾酒会和宴会上代表酒店，基于酒店和客户的利益，推销最好的服务，取得最高的收益。
· Ensurea sales attitude prevails at all times within the team supervise and organizetraining of the team on how to maximize revenue.
· 确保在任何时候销售员工都具备专业态度，为员工组织关于最大限度地提高收益的培训。
· Ensurethe weekly Function sheet and group information sheet is completed by the team.
· 确保每周宴会厅情况表和会议团体信息表的完成。
· Determineneed periods and pass on to Director of Sale & Marketing
· 决定把业务情况汇报给市场销售总监的时间。
· Responsiblefor producing conversion statistics on a monthly basis and reports these to theDirector of Sales & Marketing
· 负责统计每月转换数据每月，并向市场销售总监汇报。
· Attendthe weekly availability meeting (S&M meeting, Department meeting).
· 参加每周可用性会议(销售会议,部门会议)。
· Settargets on conversion with the DOSM for the team, instigate and up-sellingprogram for the menu item.
· 与市场销售总监一起为员工设置转换、激励和增值销售的目标。
· Followsup on all lost and cancelled business to ensure an accurate reason has beenobtained and recorded. Rate discussion will be held with the Revenue Managerand the DOSM to maximize yield.
· 跟踪在一切损失和取消业务,以保证准确的原因记录在册。与收益经理和市场销售总监讨论房价计划，使收益达到最大。
· Tosupervise the work of all Conference & Banqueting Team. Be responsible todo the regular and system training for all team.
· 监督宴会团队的工作。负责员工的常规和系统的培训工作。
· Accuratefiling of all lost and regretted business as well as obtaining the reason forthe lost business, if for reason of rate this must be communicated to Director of Sales & Marketing whowill review this with the Revenue Manager.
· 记录及分析所有丢失、取消的生意,确保获知原因。如果是价格的问题，则定要协同收益总监一起和市场销售总监沟通。
· Providethe sales team with any new leads, which came directly to the department.
· 向销售团队提供直接来到部门的客源。
· Providesinformation over the telephone to all clients requesting information on GroupConvention and Events. Send offers confirmations accordingly.
· 在所有咨询宴会的客户电话里提供信息，并发送相应的确认。
· Handlesafter sales correspondence (exit interview and thank you letter from thedepartment). Trace the account for any potential business in the future.
· 处理售后服务（离职面谈，感谢信）。跟踪未来有潜在业务往来的客户。
· IssuesWeekly function sheets for the weekly Banquet meeting and groups meeting.
· 起草每周会议和每周一次的周度宴会厅表格。
· Followup on all offers and sales leads with maximization of the banquet and roomsrevenue as an overall target.
· 跟进所有订单和客户，以获得客房收益和宴会收益的最大化，并把它作为一个总体的目标。
· Preparationfor the weekly provisional meeting.
· 筹备每周临时会议。
· Ensureregular Competition checks and updated related reports.
· 确保定期检查和更新相关的比赛报告。
· Preparethe Conference & Banqueting budget and marketing plan.
· 会议及宴会准备的预算与营销计划。
· Adhereto departmental operating expenses as laid out in the budget / forecast.
· 坚持预算/预测中规定的部门运作费用。
· Manageskey accounts.
· 管理大客户。
· Overseesthe selling and servicing of group business.
· 监管团组业务的销售和服务。
· Co-ordinatesthe development of all promotional material.
· 协调所有促销材料的制作。
· Providesdirection on and conducts market research.
· 进行市场调研并提供指导。
· Monitorscompetitor activities.
· 监视竞争对手的活动。
· Maintainsclose liaison with Regional/ Corporate Sales teams and those of other IHGhotels to ensure the hotel receives proper corporate consideration, directionand support.
· 与地区和公司的销售队伍保持紧密联系，确保酒店得到公司适当的考虑、指导和支持。
· Ensuresthe hotel is represented as an active member of the local community throughassociation membership.
· 确保酒店成为当地社区的活跃成员。
· Coordinatessales and promotes business for other InterContinental Hotels within theregion. Interacts with worldwide regional sales offices with particularattention to local office
· 协调销售并促进区域内其他洲际酒店的业务，与全球区域销售办事处互动，特别关注本地办事处。
· Plansand executes sales trips to major market areas.
· 计划并实施前往主要市场地区进行销售。
· Attendsmajor travel functions to promote sales for the hotel.
· 参加大型旅游活动，促进酒店的销售工作。
· Directsall eventsales activities for SalesManagers to ensure they meet the goals of the Revenue Plan.
· 指导所有宴会销售经理的销售活动确保他们达到收入计划的目标。
· Conductsweekly reviews of sales personnel activity to ensure targets and salesobjectives are being met.
· 每周对销售人员的活动进行审查，以确保达到目标以及销售项目。
· Producesmonthly Sales reports and forecasts.
· 制作每月销售报告及预测。
· Meetswith guests from major producers/organizers of big events staying in the hotelto ensure customer satisfaction.
· 会见在酒店下榻的大型活动组织者的客户，以保证客户的满意度。
· Establishesand continuously updates mailing lists.
· 建立邮寄名单并不断更新。
· Organizesand attends major sales/PR related functions within the hotel.
· 在酒店组织和出席主要的销售/公共关系相关的活动。
· Workswith Human Resources on manpower planning and management needs.
· 和人力资源部一起进行人力规划和管理需求。
· Workswith Director of Finance in the preparation and management of the Department’sbudget.
· 和财务部一起进行编制和管理部门预算。