西餐厅主管 ADD Supervisor

Build and maintain positive relationships with all internal customers and guests in order to exceed their needs.
与所有的酒店客人建立并保持积极的关系。
Take action to address these needs in order to exceed their expectations.
努力去预知客人需求以便满足并超出他们的需求。
Create a positive hotel image in every interaction with internal and external customers.
在与国内外的客人交流时，努力保持酒店的正面形象。
Adhere to hotel brand standards.
坚持酒店的品牌标准。
Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests.
保持高水平的酒店产品和服务知识，以便向客人解释和介绍相关的服务设施。
Implement working schedule based on forecast, banquet reservation, group and VIP arrivals.
根据预测、宴会预订、团体餐的安排及重要宾客的人数来安排工作。
Make recommendations to superior, improve working efficiency and sales so as to increase resources and control cost.
给领导提出建议，提高工作效率，促进销售，并达到增源节支的目的。