大堂吧主管 Lobby Bar Supervisor

In the absence of a Manager, conducts shift briefings to ensure hotelactivities and operational requirements are known.
当经理不在场时，负责人才的监督和管理指导，确保部门的正常运行。
Endeavour to resolve all complaints during shift and logs all complaintsin log book for further follow up.
全力解决客人的投诉，并负责将所有投诉进行记录和跟进解决。
Build and maintain positive relationships with all internal customersand guests in order to exceed their needs.
与所有的酒店客人建立并保持积极的关系。
Adhere to hotel brand standards.
坚持酒店的品牌标准。