前台主管 Front Desk Supervisor


Front Desk Supervisor is responsible assist FD Manager to monitor discipline, grooming and performance of all associates within front desk, and lead each of the FD shift to provide guest service as well as to handle the daily reservations and check-in and check-out of guests. It belongs to basic level management.
前台主管是酒店的基层管理人员，负责协助前台经理督导前台员工的纪律，仪容仪表和工作表现，带领前台各班次向客人提供服务，同时监管好每日的预订以及未客人办理入住和退房等服务