商务总监（DOSM）

Provides a professional, advisory and executivesupport to the General Managerinmeeting strategic goals.为总经理提供专业的咨询及行政上的支持。Participates in the development and implementationof policies for the department and hotel.参与开拓和实施饭店和部门的政策规定。Plans and develops marketing strategiesand promotionplans.制定开拓市场销售战略和促销计划。Oversees and assists in the development andimplementation of the hotel’s Sales and Marketing plans.督导和协助市场销售计划的进展和实施To setclear objectives for the Business Development team and develop individuals’skills and performance reviews, coaching and training.为商务发展部设定清晰的工作目标，实施员工个人技能的发展，业绩的复核训导和培训。Monitors and evaluates contemporary sales andmarketing initiatives and trends.监督和评估当前发起的市场销售活动以及市场动态。To be responsible for all marketing activity in thehotel.统筹酒店内所有的市场商务工作活动。Manages departmental changes andensuring processes and required infrastructure are in place.管理部门内部的运作，保证部门设施完备，运行正常。Conducts market research.进行市场调查。Establishes pricing strategies andsales targets for the hotel.为酒店设立价格策略和销售目标。Manages special projects and otherbusiness related enterprises.管理特别项目及其他相关的生意。Ensures efficient utilization ofdepartmental resources.确保高效利用部门资源。Ensures the development, updateand maintenance of promotional materials.确保发展、更新及保留酒店宣传材料。Reports on the effectiveness of Sales and Marketing programs.管理部门内部人力资源，包括选择招聘人员，培训部门员工，团队建设，员工表现评估等。Manages human resources within thedepartment including selection & recruitment, training& development,team building,team member performanceplanning and review.管理部门内部人力资源，包括选择招聘人员，培训部门员工，团队建设，员工表现评估等。Ensuresteam memberin thedepartment is aware of their duties and responsibilities.确保部门员工明确所赋予的职责。Initiates correctivemeasures and actions immediately whenthe well being and the normal operation of the department or the hotel arebeing jeopardized.在部门或酒店的利益受到危害时，立即采取纠正错误的措施。Ensuresteam membermaintainscomplete familiarity with safety, current first aid and fire emergencyprocedure.确保员工熟悉安全，急救及遇火警逃生程序。