始终提供礼貌而专业的服务。
Provides a courteous and professional service at all times.
礼貌并有效地处理客人和员工的询问,对于无法立即处理的投诉和提出的问题,应汇报上级,并迅速跟进及时反馈结果。
Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst providing a prompt follow-up.
保持与顾客和同事之间良好的合作关系。
Maintains positive guest and colleague interactions with good working relationships.
参加必要的培训和例会。
Attends training sessions and meetings as and when required.
完成其他合理分配的职责和任务。
Carries out any other reasonable duties and responsibilities as assigned.
其他要求
- 国际联号工作经验:优先
- 语言要求:英语-一般,中国普通话-熟练
- 计算机能力:良好
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