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职位详情

前台主管/前台领班/前台接待员

5千-7千
  • 北京-西城区
  • 1年以上
  • 大专
  • 提供食宿
  • 五险一金
  • 技能培训
  • 带薪年假
  • 岗位晋升
  • 管理规范
  • 帅哥多
  • 美女多
  • 员工生日礼物
  • 人性化管理
  • 节日礼物
职位描述
招聘人数:1人
Responsibilities:
1. Maintains a detail record of all incidents (guest or employee), all finding and all other relevant items to the event in either IDR or GIA.
2. Maximizes every opportunity to increase revenue by up selling.
3. Ensures that procedures set with regards to hotel key system is strictly adhering to.
4. Interacts with guests at all opportunity, resolves guest complaints and monitor to ensure to meet guest satisfaction.
5. Ensures all guests is handling quickly and efficiently in all their needs.
6.Ensures the billing for VIP/Attention guest is accurately prepares. Make sure to present when they are leaving.
7. Ensures to collect guest preference before shift ended.
8. Ensures all the rebate (Breakfast/Honor Bar /Room Charge) forms are complete and have Manager singed.
9. Adhere to the specified hygiene and personal appearance standards of the hotel and his/her area.
10. Prepares and follows up on maintenance orders issued.
Requirements:
1. Good Presentation, neat, well groomed.
2. Minimum 1 year as guest service hotel industry.
3. Confident and good communication.
4. Motivator and team builder.

其他要求

  • 语言要求:英语-良好
  • 计算机能力:熟练
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工作地点

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北京市西城区金城坊东街1号
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