F&B Team Leader 餐饮主管

【岗位职责】
•Assist in delivering the day-to-day operations of the restaurant in an entrepreneurial way and according to the concept statement of the restaurant.
根据餐厅的概念，协助以主人翁精神提供餐厅的日常运作。
•Work closely together with Stewarding and Kitchen as partners of the same F&B team, ensuring smooth and efficient service and creating memorable guest experiences.
与管事部和厨房紧密合作，与餐饮和厨房紧密合作，确保顺利高效的服务，创造难忘的客人体验。
•Have a full working knowledge and capability to supervise, correct and demonstrate all duties and tasks based on the service sequence agreed, which are aligned with the restaurant concept.
具有充分的工作知识和能力根据按照餐厅概念规定的服务顺序去监督、纠正和展示所有岗位和工作。
•Be hands on Team Leader and be always present in the outlet, especially during busy periods.
做一个亲力亲为的主管，并随时在餐厅参与运营，特别是在繁忙时期。
•Welcome any guest that walks into the outlet, ensuring serving to the guest needs is attended to with intuitive but always culturally correct service.
欢迎所有进入餐厅的客人，确保用直觉按照企业文化根据客人需要提供正确的服务。
•Recognize regular and loyal guests, spot the special occasions, and create memorable experiences.
认出常客和忠诚的客人，发现特殊场合，使他们有难忘的体验。
•Use the Art of Service; be responsible for the whole guest journey in and beyond the outlet.
使用服务艺术，并负责客人在餐厅和酒吧时和离店时的体验。
•Ensure effective communications and handover between shifts.
确保有效的沟通和班次之间交接。
•Execute instruction given by the outlet manager pertaining that buffet, tags, set ups reflect the standards of the hotel.
根据餐厅经理的指示，按照酒店标准准备自助餐、标签、摆台。
•Promote actively the outlet in collaboration with the Restaurant Management and to seek ways of improving internal and external communication, to generate more recognition, covers and revenue.
与餐厅管理层合作积极开展餐厅促销，并寻求改善内部和外部沟通的方法，以获得更多的认可、上座率和营业额。
•Ensure that all table reservation systems/channels are used effectively and ensure optimisation of the number of covers per meal period and always have the latest promotions and menus displayed.
确保所有餐饮预订系统/渠道得到有效的使用，并确保优化营业期间的座位数量，并始终展示实时的促销和菜单。
【岗位要求】
•More than 2 years of working experience in the same position.
同岗位工作经验2年以上。
•Works diligently and responsibly, and possesses certain management skills and business concepts.
工作认真负责，并有一定的管理水平和经营理念。
Proficient in coffee making and knowledgeable about a wide variety of beverages, with excellent English communication skills.
熟练的咖啡制作及丰富的各种酒水知识，良好的英语对话能力。