Security Team Leader 安保主管

【岗位职责】
•Assist in developing written procedures for handling any emergency that would require partial or complete evacuation of the hotel such as fire, armed robbery, severe injuries, power failure, or bomb threats.
协助制定处理关于任何需要部分或全部撤离酒店的紧急情况的程序，如火灾、武装抢劫、严重事故、停电或炸弹威胁。
•Maintain and update all emergency / fire procedures and preventive safety / security programs and SOPs. Ensure that employee is fully conversant with all the above.
保持并更新所有紧急/防火程序及安全防范项目。确保员工熟悉以上信息。
•Minimize the amount of theft and shrinkage within the hotel by active visual observations of hotel entrances, directly or through closed circuit television; mmonitor the employee entrance and carry out regular bag searches.
减少偷窃数量，直接或通过闭路电视，对酒店大堂出入口进行视查；监控员工出入口并执行常规查包。
•Ensure the car park, both near hotel driveway and on B2, is guarded and monitored.
确保停车场得到看守及监控，包括靠近酒店车道及B2区域。
•Coordinate the traffic at the hotel driveway and taxi stand.
协调酒店车道及出租车站点的交通。
•Anticipate probable hazards and conditions and either correct them or take action to prevent them from happening.
预先考虑可能的危害及状况，并纠正或采取行动避免再次发生。
•Patrol the hotel and fence line of the property every two hours and document activities in accordance with corporate safety and guidelines.
确保每2个小时对酒店进行巡视并根据集团安全规定对酒店活动记录存档。
•Handle complaints, investigate, and thoroughly report on guest or staff injuries, thefts, assaults, lost property, car accidents, loud parties, vandalism, and other complaints.
处理投诉，调查并汇报客人或员工受伤、偷盗、袭击、物品丢失、车祸、吵闹的聚会、恶意破坏及其它投诉。
•Be fully conversant with every detail of the hotel layout and the location and functions of:
熟悉掌握酒店布局，地点及功能的各项细节：
Sprinkler system and smoke detectors
喷淋系统及烟雾探测器
Firefighting equipment and emergency exit.
防火设备及紧急出口
Fire control room and fire indicator panels.
火灾控制室及消防指示面板
Emergency evacuation / public address systems
紧急疏散/公共广播系统
Emergency assembly area outside hotel
酒店外紧急集合点
Safes in the guest room
客房保险柜
Fire / bomb threat and security procedures.
火灾/炸弹威胁及安全程序
Lifts - emergency phone numbers
电梯 - 紧急电话号码
First aid equipment
急救设备
•Help other operations departments when needed such as luggage assistant, opening door for guests and food delivery for F&B.
在需要时帮助其他运营部门，如协助客人搬运行李，开门服务，以及帮餐饮部运送食品。
•Train hotel colleagues on safety standards according to training matrix.
根据培训矩阵对酒店员工进行安全标准培训。
•Maintain guest valuable Lost & found items. Keep track of items logging, collection, handling and returning.
维护客人贵重失物认领项目。对所有工作日志进行记录，跟踪项目记录、收集、处理和返回。
•Report to fire incident alert locations within 3 minutes and follow the proper procedures to handle the incident.
3秒之内汇报火灾警报地点并遵循相应的程序处理事故。
•Log and keep employees, visitors, and vendors in/out records. Be alert of and report any potential issue.
对员工、访客及供应商进出做记录。警惕并报告任何潜在问题。
•Ensure that all new staff members are briefed and / or trained in Fire Prevention / Fire Fighting Procedures and Occupational Health and Safety relevant to their position. Ensure periodical updating.
确保对所有新员工进行防火/消防程序及与职位相关的职业健康安全简述和/或培训，确保定期更新。
【岗位要求】
•Have a strong sense of safety management and the ability to handle emergencies.
具备较强的安全管理意识及突发事件处理能力。
•Be familiar with the security work procedures and relevant laws and regulations, and understand the basic operation of fire-fighting and monitoring equipment.
熟悉安保工作流程及相关法律法规，了解消防、监控等设备的基本操作。
•Possess excellent team management skills, and be able to effectively coordinate and guide team members to complete work tasks.
具备良好的团队管理能力，能有效协调并指导团队成员完成工作任务。
•In good health, with strong sense of responsibility, and able to adapt to the shift work schedule;
身体健康，责任心强，能适应倒班工作制。
•No criminal record, good conduct, and excellent professional ethics.
无犯罪记录，品行端正，具备良好的职业素养。
•Veterans or those holding security-related qualification certificates will be given priority.
退伍军人或持有安保相关资格证书者优先考虑。