Monitor the daily operations ofreservations监督日常预订业务。Control rooms inventory includingallocation and reservations to areas of maximum yield and black out dates管理客房清单,包括对最佳效益区的客房及禁止预订日期的分配和预订进行管理。Develop and conduct rooms basedmarketing activities开展和实施以客房为基础的市场活动。 Track salesprograms/promotions/advertising and provide feedback as necessary to relevantdepartments跟踪销售计划,促销活动,广告,并向相关部门提供必要的反馈。 Track and establish pick up trends,occupancy history and market segment development to facilitate forecasting记录散客驱势,入住率记录和市场细分发展情况来协助预测工作。
Monitor front office tracking of guesthistory data监督前厅部对客人档案的记录工作。 Create and maintain allotments建立并维护客房分配方案。 Record and analyze guest questionnaireson a monthly basis每月对客户问卷调查表进行记录和分析。 Ensure accuracy of guest history andclient profiles in Data Base 确保数据库中客人记录和客户资料的准确性。 Track market codes记录市场代码。 Load and maintain rates in IHGreservation system将房价下载至洲际酒店集团预订系统并进行维护工作。 Maintain rate in Website维护网上房价。
Collate, maintain and distributerelevant information and data obtained from both existing sources (consultants,economic forecasters) and external sources编写、保管和发放从现有信息来源(顾问、经济预测师)和外部信息来源获得的相关信息和资料。 Manage Hotel Bank and GDS closeout/opening-up dates, if applicable管理酒店银行及全球分销系统的开关日期 (适用的话)。 Complete end of month sales report完成月末销售报告。 Prepare weekly sales strategy reports准备每周销售策略报告。
Ensure all Groups are contracted确保与所有团队签定合同。
Conduct market research and analysis开展市场调研和分析工作。 Monitor and evaluate contemporary salesand marketing initiatives and trends监测和评估現代市场销售活动及潮流。 Monitor and evaluate economic, politicaland social issues/changes对经济、政治和社会问题及变革进行监测和评估。
Report on competitor activity报告竞争对手的活动。 Participate in preparation of strategicplans for region参与地区战略计划的制定工作。 Consider and comment on economic,political, social activity and trends which are likely to influence businessoutcomes考虑并评论可能会影响业务结果的经济、政治和社会活动及潮流问题。 Access and assess sales and marketingdata进入并评估市场销售数据。
Works withsuperior on manpower planning and management needs和上级一起进行人力规划和管理需求。
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