ADD/Room Service Attendant 全日餐厅/送餐服务员

 
·         Deliver Food and Beverage service of high standard and in accordance with departmental standards and procedures
·         按照部门的规范和程序提供高标准的餐饮服务。
·         Communicates to his/her superior any difficulties, guest comments and other relevant information 
·         与上级领导交流有关疑难，客人意见和其它相关信息。
·         Establishes and maintains effective employee working relationships
·         与员工建立并保持良好的工作关系。
·         Attends and participates in daily briefings and other meetings as scheduled
·         参加和参与每日的例会和其它计划好的会议。
·         Attends and participates in training sessions as scheduled
·         参加和参与计划好的培训课程。
·         Prepares for service by ensuring:
·         确保部门的以下各项工作就绪为客人提供服务：
o    Grooming is impeccable and in accordance with ICHG personal presentation standards
o    遵守洲际酒店集团的个人仪表仪容规范著装无可挑剔
o    Outlet equipment is clean
o    设备干净
o    Equipment is sorted and stored
o    设备分类且存放好
o    Glassware is polished
o    玻璃器皿擦亮
o    Flatware is polished
o    擦亮餐具
o    China is clean
o    清洁瓷器
o    Waiter stations are prepared
o    准备好服务台
o    Cutlery is placed for buffet and table service
o    摆放好自助餐桌上的餐具
o    Tables are set
o    摆设好餐台
o    Reservations are read and familiarized
o    阅读并熟悉预订
o    Special occasions are ready
o    准备好特别活动
o    Music is on
o    放音乐
o    Lighting is on
o    开灯