礼宾部主管/礼宾员

Shangri-La, Yiwu 义乌香格里拉
Located at the heart of Yiwu business center, Shangri-La, Yiwu is near the world-famous Yiwu International Commodity City. The hotel features 362 guestrooms and suites, as well as 136 serviced apartments. Shangri-La, Yiwu offers guests an exceptional dining experience. Brown Sugar restaurant comes to life with made-to-order Asian and Western dishes. Live cooking stations provide an array of international delights at buffet restaurant Yue Xiu Wok. From the Lobby Lounge, guests can enjoy relaxing moments. There is a 2,000-square-metre and 12-metre-high pillar-less Grand Ballroom, which comfortably accommodates 1,000 guests for banquets. There are also 11 other function rooms of varying size, some of which provide natural daylight.
义乌香格里拉位于高达215米的义乌世贸中心，毗邻与世界小商品贸易的国际商贸城。酒店坐拥362间48平米以上的客房和136间服务式公寓。酒店设有三间餐厅，为客提供非凡的餐饮体验。红堂特色餐厅提供各国风味美食；越绣灶自助餐厅大厨现场烹饪提供当地与国际美食；大堂酒廊是宾客享受下午茶的理想之所。位于酒店三楼的2，000平米无柱式大宴会厅挑高12米，可举办超过1,000人的宴会活动。酒店还设有11间不同大小的多功能厅，其中部分还配备自然采光。
We are currently looking for a Concierge – Rooms to join our team.
1.To have complete knowledge of Shangri-La standard operating policies and procedures for the Concierge Department.
2.Notes, collects and actions on any guests preferences.
3.Ensures proper records are kept for all guests deliveries. Meeting all guest on arrival. Assisting guest in unloading their luggage
4.Adheres to the specific hygiene and personal appearance standards of the hotel and his area.
We are looking for someone who has:
1.Ability to interact
2.Ability to lead a team
3.Takes ownership and initiative
工作概述：
1.全面掌握香格里拉礼宾部标准操作政策和程序方面的知识。
2.确保宾客喜好表的记录， 收集和行动实施。
3.保存所有客人物品递送的记录。
4.接待所有到店的客人, 帮助客人卸行李。
5. 在酒店区域内，按标准保持个人卫生和仪表整洁。
岗位要求：
1.善于交际
2.团队领导能力
3.有主人翁精神和主动性意识
If you are the right person, what are you waiting for？ Click the apply button now！