楼层主管

Shangri-La Hotel , Yiwu 义乌香格里拉大酒店
Located at the heart of Yiwu business center, Shangri-La Hotel, Yiwu is near the world-famous Yiwu International Commodity City. The hotel features 362 guestrooms and suites, as well as 136 serviced apartments. Shangri-La Hotel, Yiwu offers guests an exceptional dining experience. Brown Sugar restaurant comes to life with made-to-order Asian and Western dishes. Live cooking stations provide an array of international delights at buffet restaurant Yue Xiu Wok. From the Lobby Lounge, guests can enjoy relaxing moments. There is a 2,000-square-metre and 12-metre-high pillar-less Grand Ballroom, which comfortably accommodates 1,000 guests for banquets. There are also 11 other function rooms of varying size, some of which provide natural daylight.
义乌香格里拉大酒店位于高达215米的义乌世贸中心，毗邻与世界小商品贸易的国际商贸城。酒店坐拥362间48平米以上的客房和136间服务式公寓。酒店设有三间餐厅，为客提供非凡的餐饮体验。红堂特色餐厅提供各国风味美食；越绣灶自助餐厅大厨现场烹饪提供当地与国际美食；大堂酒廊是宾客享受下午茶的理想之所。位于酒店三楼的2，000平米无柱式大宴会厅挑高12米，可举办超过1,000人的宴会活动。酒店还设有11间不同大小的多功能厅，其中部分还配备自然采光。
We are currently looking for a Service Leader – Housekeeping (Floor) to join our team.
 
As a Service Leader – Housekeeping (Floor), we rely on you to:
1. Responsible for coordinating and supervising all floor staff to ensure the completion of all assigned work items.
2. Deal with emergencies, incidents, guest complaints and special situations occurring in various positions and regions on the day.
3. Check that the public areas on the floor and fire facilities and equipment are clean and in good condition to avoid and eliminate all kinds of unsafe hidden dangers.
4. Strengthen the management of statistics, statements and summary reports in the management area to ensure the accuracy of inventory count.
5. Check all records and control the consumption of alcohol, room supplies and cleaning appliances for guests.
6. In accordance with the standards, guidelines and policies formulated by Shangri-La Group and local hotels, inspect and supervise the work implementation of employees, the implementation of work standards, the appearance and behavior of waiters, and correct problems in time.
 
We are looking for someone who:
1.Minimum two years’ experience in an International class Hotel；
2.Basic knowledge of Housekeeping operation；
3.Good health, able to work under pressure；
4. Self-motivated and good team player.
5. Meticulous in work and strong sense of responsibility.
 
工作概述：
1.负责协调、督导所有楼层员工，确保完成被赋予的所有工作项目。
2.处理紧急事故、事件、客人投诉及当天各岗位、各区域发生的特殊情况。
3.检查楼层公共区域和消防设施设备清洁完好，避免和消除各种不安全的隐患。
4.加强管理对本管理区内的各种统计、报表、汇总报告，确保各项盘点工作准确无误。
5.检查各项记录，控制客用酒水和客房用品及清洁用具的用量。
6.按照香格里拉集团及本地酒店所制定的标准、方针、政策，检查监督员工工作的执行情况，工作标准的落实情况，服务员仪容仪表和行为规范，发现问题及时纠正。
 
岗位要求：
1. 有2年以上相关工作经验；
2. 有楼层详细操作的基本知识；
3.身体健康，能承受工作压力；
4. 积极主动，善于团队合作。
5.工作细致，责任心强。
 
If you are the right person, what are you waiting for？ Click the apply button now！