酒吧副经理 Bar Asst.Manager

1. Handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
礼貌而高效地处理所有客人和内部客人的投诉和询问，确保问题得到圆满解决。
2. Maintain positive guest and colleague interactions with good working relationships.
与客人和同事保持基于良好工作关系的互动接触。
3. Establish a rapport with guests maintaining good customer relationships.
与客人建立并保持良好的客户关系。
4. Assist the F&B department to achieve the monthly and annual personal target and the beverage revenue.
协助餐饮部达到或超过月度和年度个人目标和餐厅营业收入。
5. Oversee the preparation and posting of weekly work schedules, making sure that they reflect business needs and other key performance indicators.
监督每周工作时间安排的准备和记录，确保可以反映出营业需求和其他重要的业绩指数。
6. Encourage colleagues to be creative and innovative, challenging and recognizing them for their contribution to the success of the operation.
鼓励员工的创造性和创新,挑战和认可他们对于酒店经营的成功所作出的贡献。