宴会主管

- To have complete knowledge on the food / beverage / service available in sections appointed.
具备有关指定部门的食品/酒水/服务方面的所有知识。
- Ensure that SLIM and Hotel standards and policies are explained to staff, and are correctly applied.
确保向员工说明集团总部和饭店的各项标准及规定，并保证这些标准和规定的正确实施。
- Monitor and ensure smooth operations of the sections appointed (restaurants / banquet / beverage - as applicable).
监督并确保指定部门（根据各餐厅/宴会部/酒水的不同情况）的顺利运营
- Maintain consistency in quality of food / beverage / service / cleanliness of sections appointed.
始终如一地保持指定餐厅的食品/酒水/服务/清洁度。
- Constantly obtain customer feedback during operations to ensure satisfaction.
在运营中不断地收集客人的反馈意见，以确保令客人喜出望外。
- Handles minor complaints and reports them to the manager or asst. manager for proper action
处理客人的细小投诉，并向经理或副经理汇报，以便采取正确行动；
- Check cleanliness of sections prior and after service
为客人提供服务之前或之后，检查本部门的清洁情况。
- Ensure co-operation and smooth communication between staff in sections appointed and other departments
确保指定部门员工与其他部门员工之间的合作 和交流
- Checks staff punctuality, grooming and performance
检查员工的考勤准时，个人仪表和形象。
- Enforces staff motivation and team building
提高员工的积极性，加强团队建设。
- Conduct staff training when required
根据需要对员工进行培训。
- Assists in any other tasks as specified by his/her supervisor
协助完成上级指定的工作
CHARACTERISTICS REQUIRED 要求：
- At least 2 years experience in Front Office Operations.
至少有2年餐饮工作经验
- Service Leader experience.
主管工作经验
- Ability to interact
善于交际
- Pleasant
乐观开朗
- Able to lead and motivate the team
领导能力和激励团队