To be well-versed with the facilities and service offered by the hotel;
熟悉酒店设施及服务;
To "master" the room product in terms of rates, layout, breakdown, benefits and amenities;
熟悉客房产品,如价格、房间特征、优惠政策及客用品;
To be well-versed in all reservations handling and process;
了解预定操作程序;
Proficient in operating the reservations systems and equipment;
熟悉掌握预定系统和设备;
To ensure that all reservations are entered accurately and update maintained consistently.
确保预定准确无误,并及时更新。
CHARACTERISTICS REQUIRED 岗位要求:
Minimum of one year experience in 5-star Hotel as in same position;
具备一年以上国际五星级同等岗位工作经验;
Fluent in English and Putonghua with strong oral and written communication skills;
良好的书写和口头交流技巧,英文及普通话流利;
Be familiar with Opera system ;
熟练Opera系统;
Good computer skills in relevant working system ;
良好的电脑操作技能;
Commitment to professional values.
有责任感,专业的工作态度。
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