前台接待/Front Desk Service Agent

Required Qualifications 必要的资历要求：
1. Ability to access and accurately input information using OnQ system.
  熟练操作OnQ系统
2. Ability to read, Listen and communicate effectively in English, both verbally and in writing .
  能用英语有效的倾听和进行沟通
Preferred Qualifications 更高的资历要求：
1. Ability to effectively deal with internal and external customers, high levels of patience, tact and diplomacy to defuse anger, collect      accurate information and resolve conflicts .
  擅长于处理宾客关系，能有效快速的应对处理各种问题
2. Interpersonal skills to provide overall guest satisfaction.
  以较强的人际交往能力提高客人满意度
3. Ability to work under pressure and deal with stressful situations during busy periods.
  能在强压下胜任工作