餐饮部副经理

此岗位为部门NO. 2，向餐饮部经理汇报工作。
The Asst. F&B Manager has the key responsibility of ensuring that all the Food and Beverage outlets, Conference and Banqueting operations are managed as successful independent profit centers, ensuring maximum guest satisfaction and consistency inline with Hilton International Standards. This will be achieved through the key strategies of planning, controlling, organizing and marketing.
餐饮部副经理的主要职责是确保所有小部门，会议及宴会的运营和成功的独立的利润部门，在符合希尔顿集团的标准前提下来达到客人的满意度并保持一贯性。此目标的实现需要通过战略策划，控制，组织和营销等途径来完成。
1.Is a team player. Demonstrates flexibility in adapting to team constraints.
团队的领导人。 灵活的适应团队的制约因素
2.Ensuring that safe and healthy working practices are implemented at all times.
确保所有安全及卫生程序的执行。
3.Positively dealing with and learning from customer complaints and comments with follow up and feedback to the Food and Beverage Manager.
以积极的态度处理客人的投诉及建议，并把必要的信息反馈给餐饮部经理.
4.Developing action plans to address shortfalls in Standards and identifying shortfalls before they affect customer service.
针对工作中的不足制定计划，以避免影响对客服务质量。
5.To participate in future menu changes with the F&B Manager and the Executive Chef taking into consideration new F&B trends, market demands and sales achievements.
协助餐饮部经理及行政总厨根据餐饮发展趋势，适当需求及销售情况进行餐厅菜单的修改。
6. Assist F&B Manager with the preparation of the Events Brochure and outlet promotions.
协助餐饮部经理，准备促销活动宣传册。
7.To complete regular financial and operating reports, as required or requested by the Food & Beverage Manager.
完成餐饮部经理要求的财务报表及各种日常财务报表。
8. Forecasting potential revenues and costs.
能够作出收入及成本预算。