工作职责:•Prepare Weekly Events Forecast and seize upselling opportunities.•Ensure the timely follow-up and pursuit of strategic relationships with customers and stakeholders in order to drive the highest levels of conversion.•Communicate to his/her superior any issues encountered and other relevant information.•In the pre-event planning process, consult with the meeting planners to identify optimal meeting room configuration, recommendation on meeting/break flow, menu planning, food & beverage coordination, table arrangements, decoration options, etc. to improve meeting efficiency and productivity.任职资格:• Key Performance Objectives set annually (as per IHG policy).• Process compliance as the indicated compliance in the Standard Operating Procedures.• Lead Handover Quality.• Other Events KPIs.• Repeat sale or upselling revenue.• Customer feedback/satisfaction.
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