副理-礼宾部 Assistant Manager-Concierge

1.给员工示范和明确工作职责，以确保前后场及公共区域卫生能够符合标准。
Exemplifies and instils upon associates responsibility to ensurethat Front and Back of House and Public Area’s cleanliness is maintained up tothe required standards.
2. 确保每一个员工能时刻掌握本酒店及各其他姐妹酒店的实事动态、服务/促销和设施。
Ensures that allassociates are constantly updated on accurate information about the Hotel andall sister properties, their services/ promotions and facilities.
3. 发扬“群策群力”的精神，确保前厅部员工与其他部门在工作中相互支持、灵活变通。
Ensures that theFront Office associates work in a supportive and flexible manner with otherdepartments, in a spirit of “We work through Teams”.
4. 通过参与管理，根据酒店制度和程序以及相关适用法律，对所有礼宾部员工进行紧密督导。
Through hands-onmanagement, supervises closely all Concierge associates in the performance oftheir duties in accordance with Policies & Procedures and applicable laws.
5.给具备能力和资源的员工委派适当的工作和责任，在培养和发展员工的同时确保营运标准和安全。
Delegatesappropriately duties and responsibilities to equipped and resourcefulassociates, nurturing and developing them whilst ensuring standards ofoperation and safety are maintained.
6. 拥护和支持酒店的培训精神和以人为本的管理哲学，并和前厅部经理、进修及培训发展部经理密切合作培养和发展员工。
Instils and supportsthe Training initiatives and philosophies of the company and works closely withthe Front Office Manager and Learning and Development Manager in the trainingand development of associates.