1.遵守酒店有关客房部的政策及程序。
Complies with the Hotel’s Policies & Procedures relating to Housekeeping.
2.遵守房务部定立的系统及程序。
Complies with all systems and procedures as laid down by Rooms Division.
3.确保客房的清洁和服务达到凯悦品牌的标准。
Ensures the cleaning and servicing of guest rooms meet Hyatt brand standards.
4.确保正确地储存及发出客用品。
Ensures proper storage and issues of guest supplies.
5.确保按设定的程序及标准处理客房的布草、客衣。
Ensures house linen and laundry as well as guest laundry being handled as per the set procedure and standards.
6.对已完成的客房进行检查并迅速、准确地向客房部文员及/或前台员工发出房态报告。
Inspects guest rooms and submits prompt and accurate room status reports to housekeeping coordinator and/ or Front Office employees.
7.通过参与管理,对所有客房部服务员进行紧密督导,使他们的表现符合政策、程序及有关法律。
Through hands-on management, supervises closely all housekeeping employees in the performance of their duties in accordance with Policies & Procedures and applicable laws.
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