宾客服务员-总机Host-Guest Services Center

1.确保始终提供高水准的服务。
Ensures a high level of customer service is consistently maintained.
2.根据部门程序，操作总机的控制台、呼叫系统和员工计算机系统。
Operates switchboard consoles, paging system, and associated computer equipment in accordance with
3.发扬“群策群力”的精神，确保宾客服务中心与其他部门在工作中相互支持、灵活变通。
Ensures that the Guest Service associates work in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”.
4.负责促进在酒店内部和外部的客人、员工的有效沟通。
Responsible for facilitating efficient communications for both guests and associates both
within the Hotel and for external communications.
5.阅读并熟悉与宾客服务中心相关的所有通知。
Reads and be familiar with all memos concerning Guest Service Centre.