GSC Agent 客户服务中心文员

QUALIFICATION 任职资格：
* College diploma required or above
大专以上学历
* Hotel Management, Hospitility Management or related field
酒店管理、旅游管理等相关专业
* Problem solving, reasoning, motivating, organizational and training abilities.
具有解决问题，推理，号召，组织和培训能力
* Excellent reading, writing and oral proficiency in the English language.
具有英语听说读写能力
JOB DESCRIPTION 职位说明：
* Polite and accurate transfer all calls, promptly notify the related department to meet guests' needs.
有礼貌和准确转接所有来电，及时通知相关部门满足客人需求。
* Record and accurate operation wake-up call service.
记录和准确无误操作叫醒服务。
* Record and accurate operation room reservation service.
记录和准确无误操作预订客房服务。
* Record and accurate operation room service.
记录和准确无误操作点餐服务。