公共区域经理 Public Area Manager

1. 在公共区域的指定区域内，负责使所有的内部和外部客人满意。
Responsible for the overall internal and external guest  satisfaction and guest experience in public areas as assigned. 2. 领导，管理和协调本部门服从人力资源部的指导方针和规章制度。Leading, managing and motivating the assigned team  complying with HR guidelines, rules and regulations. 3. 积极培训员工，支持瑞斯丽品牌和瑞斯丽培训学院。Drives the training of team and supports Swisstouches      brand & The Swisstouches Training Academy.
4. 保证所有公共区域的事务符合瑞斯丽的标准，包括机器养护，提供高标准的清洁，成本控制等。
Ensures all public area products are up to Swisstouches  standards, including machine maintenance, high quality cleaning service, cost control   etc.
5. 负责部门内与财务有关的一切活动。Responsible for all Finance related activities within the department.6. 确保所有的公共区域员工支持并与房务总监一起争取完成年度总任务。Make sure the entire public area team supports the Director of Rooms to achieve the annual goals.7. 确保团队熟知酒店的各项服务和设施。Ensures team has extensive knowledge of the hotel, its services, and facilities.8. 在部门内鼓励员工创新和改革。Encourages creativity and innovation within the  department. 9. 根据制度与程序保证服务质量。Quality assurance according to SOP’S.