公共区域经理 PA Manager

· Monitors Housekeeping personnelto ensure guests receive prompt and courteous service
监督客房部工作人员，确保客人得到及时和礼貌的服务。
· Monitor Housekeeping personnelto ensure rooms, and particularly those of priority members, known repeatguests and other VIP’s receive special attention
监督客房部工作人员，确保客房，特别是优悦会会员、熟客和其它贵宾的客房得到特别重视。
· Responsible for the cleanliness, orderliness, sanitary conditions andmaintenance of all public area throughout the hotel under his / herjurisdiction.
指导并负责整个酒店的清洁卫生维修保养，并使PA工作井然有序的运行
· Inspect daily all Executive Offices. Food and Beverage outlets /restaurants, conference rooms, banquet halls, public restrooms and toilets,back of the house offices, shopping arcade, lobby and other areas ofresponsibility.
每日对餐厅、大堂、会议室、宴会厅、客用卫生间后区办公室、更衣室等区域的清洁情况，更衣室进行检查。
· Orient and train new employees. Conductcontinuous training and retraining n and on-the –job training to subordinatesaccording to approved systems and procedures.
培训新员工，并按酒店操作程序对新员工进行在岗培训和其他形式的再培训。
· Train staff on proper handing and use of equipment and cleaningsupplies.
培训员工正确使用清洁剂和正确使用机器设备。
· Inspects guest rooms in allHousekeeping areas on a regular basis to ensure furnishing, facilities andequipment are clean and in good repair, well maintained and replaced /refurbished as required
定期对所有客房区域进行视察，以确保家具、设施和设备按要求得到良好的清洁、修缮、保养和更换和整修。
· Remind all PA cleaners daily to practice safe work habits.
督促并提醒所有PA员工安全工作。
· Record monthly, quarter, general cleaning schedules including carpetshampoo.
按照月度、季度、年度日常对清洁计划进行分类登记包括清洁地毯。
· Appraise appearance, disciplineand efficiency of all staff under direct supervision and initiate immediateremedial action if necessary
对所有直属下级的仪容仪表、守纪情况和工作效率进行评估。如有必要，可直接采取纠正措施。
· Follows up on progress ofagenda items covered in regular meetings
对日常会议上讨论的议程事项的进展程度进行跟进。
· Ensures Housekeeping personnelare familiar with in house facilities for the purpose of assisting guests
确保客房部工作人员熟悉酒店的各项内部设施，可以向客人提供各种协助。
· Maintains a steady flow ofcommunication to the Executive Housekeeper on all matters affecting theHousekeeping Department
坚持就影响客房部工作的各种问题向行政管家进行汇报 。
· Supervises outside contractorsto ensure contractual compliance
对外来承包商进行监督，以确保合同合规。
· Works with the ExecutiveHousekeeper on routine cleaning programs including spring cleans, etc
与行政管家一起管理例行清扫活动，包括春季大清扫等。
· Closely monitor progress and maintenance work orders
密切关注维修进展状况。
· Ensure all public area staff aware of hotel emergency, safety and pestcontrol procedures.
确保所有PA员工熟知酒店的各种紧急应对措施，和安全工作措施包括虫害控制的程序。