Provides courteous and professional service at all times.
始终提供礼貌和专业的服务。
Handles employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found.
以礼貌、高效的方式处理员工的要求,若投诉或问题不能马上找到解决办法,应立即向上级主管报告。
Is knowledgeable in statutory legislation in employee and industrial relations, understanding and strictly adhering to Rules & Regulations established in the Employee Handbook and the Hotel’s policies concerning fire, hygiene and health & safety.
清楚员工及行业关系中的法律法规,熟悉并严格遵守员工手册中的规章制度,及酒店关于防火、卫生、健康和安全方面的制度。
Fully supports the Departmental Training Function and attends hotel training sessions as scheduled
全力支持部门的培训工作,并按时参加酒店培训课程。
Ensures high standards of personal presentation & grooming.
保持高标准的个人形象和仪容仪表。
Maintains positive guest and colleague interactions with good working relationships.
在良好工作关系的基础上与客人和同事保持正面积极的接触。
Exercises responsible behaviour at all times and positively representing the Hotel and Hyatt International.
始终保持负责任的管理及个人行为,维护酒店及凯悦国际的形象。
Respond to requests to undertake any reasonable tasks and secondary duties and to changes as dictated by the Hotel, industry and company.
根据酒店、行业和公司的指引,对于工作改变而需要执行的任何合理任务及额外职责,予以积极的回应。
其他要求
- 国际联号工作经验:优先
- 语言要求:英语-良好,中国普通话-精通
- 计算机能力:熟练
举报该职位