预订员 Reservation Agent

1. Ensure that telephone charging system is checked regularly for successful transfer of telephone charges for all telephone calls made, reporting any abnormality to Supervisor.
定期检查电话计费系统，保证计费系统正常运作，如有任何异常情况，及时报告给部门主管。
2. Ensure all respective colleagues are informed at once in case of emergency, such as fire, bomb threat.
在发生紧急情况例如火灾、炸弹恐吓的时候，负责立即通知到酒店相关人员。
3. Handle guest complaints and report daily occurrence and irregularities to the Supervisor.
处理客人投诉，报告每日发生事件及特殊情况报告给经理。
4. Carries out any other reasonable duties and responsibilities as assigned.
执行分派的任何合理任务和额外职责。
5. To maximize room sales and revenue for the hotel. Up-selling belongs to highest priorities.
实现客房销售和收益的最大化，其中以客房促销最为重要。
岗位要求：
1.拥有1年酒店预订服务工作经验。
2.专科（含）以上学历
3. 熟练使用电脑软件处理行政工作