Guest Service Manager 宾客服务经理

Work experience in similar capacity with international chain hotels will be better
同等职位国际酒店经验优先考虑；
Good guests service sense and professional skills.
良好的服务意识和专业技能；
Good verbal Chinese & English communication skills
良好的中英文口语交流能力。
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect and analyze accurate information and resolve conflicts.
擅长于处理宾客关系，能快速有效的应对各种问题。