bank
职位详情

房务总监 Director of Rooms

1.8万-2.2万
  • 陵水
  • 经验不限
  • 学历不限
  • 提供食宿
  • 五险一金
  • 节日礼物
  • 技能培训
  • 带薪年假
  • 岗位晋升
  • 管理规范
  • 员工生日礼物
  • 包吃包住
  • 人性化管理
职位描述
招聘人数:1人
确保房务部保持正常高效率的运营面貌,并且保持下属各部门能够按照酒店品牌标准和酒店的服务特性.
To ensure the smooth and efficient running of all operational aspects of the Rooms Division and to ensure that the various departments are run according to the standards set for the brand in general and the hotel specifically.
定期召开整个部门的沟通会议并确保部门的例会和会议的有效性和必要性
Conducts regular divisional communications meetings and ensure that departmental briefings and meetings are effective and conducted as necessary.
礼貌且高效地处理所有内部及外部客人的投诉及要求,并跟进确保问题圆满解决
Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
确保每个收入部门(例如:客房、电话、客衣服务)的运作能通过升级销售,定价策略和合理的收益管理,做到收入和利润的最大化,同时确保实现酒店品牌的承诺
Ensures that each revenues generating department (e.g. Rooms, Telephone, and Guest Laundry) is operated in line with maximizing revenues and profit through up-selling, pricing activities and proper yield management, while delivering onthe brand promise.
协助准备,使用并且更新年度市场营销计划,必要时按部门明细分析
Assists in prepare, utilizes and updates an Annual Marketing Plan, broken down as necessary by division and/or department.
协助问候常住客及贵宾,确保恰当地处理他们的预定,房间分配及登记入住
Assists in greeting regular and VIP guests as appropriate, ensures the proper handling of all of their reservations, room assignments and check-inexperience.

其他要求

  • 国际联号工作经验:优先
  • 语言要求:英语-熟练
  • 计算机能力:熟练
举报该职位

工作地点

img
陵水黎族自治县海风大道8号
知己知彼分析器
目前共有位求职者投递了该职位,你的简历匹配度为,你的综合竞争力排名为第名。
打开APP查看职位竞争力分析
img1收藏
投递简历