确保遵循酒店的政策方针和品牌标准。Ensure compliance with hotel policies and brand standards.确保所有员工遵守酒店仪容仪表和个人卫生标准。Ensure all team members comply with hotel standards of grooming and personal hygiene.确保正确解释酒店的服务标准和酒店政策给员工,并且让员工正确的执行。Ensure that the hotel's service standards and hotel policies are properly explained to and enforced by the associates.确保团队严格遵守时间。Make sure the team sticks to time.提供良好的工作氛围和建立和谐的团队,增加团队的士气和工作效率。Provide a good working atmosphere and build a harmonious team, increase team morale and work efficiency.辅导和劝告员工。Coaching and advising associates.和厨师建立有效的沟通和友善的工作关系。Establish effective communication and friendly working relationship with chefs.确保培训和监管新的团队成员,同时需要配合其他的员工。Ensure training and supervision of new team members, as well as coordination with other associates.负责团队的季度评估和团队纪律。Responsible for team quarterly evaluation and team discipline.提前意识到缺少服务标准的对客服务并及时制定发展计划,跟踪和执行改变。Be aware of the lack of service standards for guest service in advance and develop a timely development plan to track and implement changes.和其它部门建立关系。Build relationships with other departments.管理时间表格,出席记录和所有员工的津贴。Manage time sheets, attendance records and allowances for all employees.根据餐饮办公室最后的期限完成所有需要的报告。Complete all required reports according to F&B Office deadlines.在中餐厅有活动或者大型宴会时候准备分析报告。Prepare the analysis report when there is an event or a large banquet in the Chinese restaurant.
其他要求
- 国际联号工作经验:优先
- 语言要求:英语-良好
- 计算机能力:良好
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