大堂吧领班 & More Service Leader

在主管缺席时主持交接班说明会，确保员工了解酒店的活动和运营的要求。In the absence of a supervisor, conducts shift briefings to ensure hotel activities and operational requirements are known.在自己当班期间尽可能解决所有的投诉，并在工作日志中记录所有投诉以便进一步跟进的工作。Endeavour to resolve all complaints during shift and logs all complaints in logbook for further follow up.制定并指导员工执行现金安全制度。Establish and instruct staff in cash security procedures.处理异常的付款情况。Deal with irregular payments.监督服务设备的维护保养。Supervise the maintenance of service equipment.监督客用设施和服务的标准。Monitor standards of quest facilities and services.控制存货和监督保安成序。Control stock and monitor security procedures.协助菜单和酒水单的设计工作。Assist with menu and wine list creation.监督餐厅的服务。Supervise outlet service.